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Reduce Phone Calls AND Provide Better Support!
AliveChat is a hosted live chat software solution for live help, live support, visitor tracking, and proactive sales for your web site.
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Fully Functional!
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Drive Sales Up 15% or More. Guaranteed!
Our software is engineered to convert more browsers to buyers than any other live chat system on the market. We are so confident we are offering an industry-shattering, 60-day money back guarantee!
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Instant Setup, It's Easy to Use
AliveChat is fully hosted on our servers, so all you have to do is add HTML and Javascript code to your web pages, and log in from our web site. Nothing to download, servers to configure, or bandwidth to waste. Start chatting with your visitors in less than 10 minutes!
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Flexible Departments, Operators, and Web Sites!
Structure your live chat call center however you'd like - Create multiple departments and operators to handle chats from multiple web sites. If you need a custom call center structure, we can do it! |
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Mac Friendly
Mac users Rejoice! AliveChat 4 is now designed with Mac users in mind. Run AliveChat on Mac out of the box with the Safari browser, or use Firefox for Mac. Get the new Mac Component now.
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Support Unlimited Web Sites with One Account
Create different Chat Window designs for different web sites! No longer do you need to use the same Chat Window design for your many web sites. This allows you to easily support many web sites which are routed to one AliveChat account. |
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Test Drive AliveChat for 10 Days Free
Evaluate a fully functional AliveChat LITE, PRO, or PRO+ account free for 10 days, with no credit card required. Subscriptions start at $29.95 a month, no contract, cancel any time. Sign up now. |
View a Customer's Desktop with
Live Screen Sharing
Add Live Screen Sharing (also known as co-browsing) to your AliveChat account and assist customers like never before! Instantly view a customer's computer desktop over a chat session or phone call. If a picture is worth 1000 words, real-time screen viewing is priceless!
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Smart Design with Productivity Features
Engineered with innovative features such as tabbed browsing, 2-click chat transfers, canned phrases, and automatic chat invitations allow your agents to handle more chats in less time. |
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Who Uses Live Chat Software?
Live chat software is quickly being adopted as a standard communication channel for serving customers via the internet. Some industries include web hosting, real estate, financial, universities, eBay and e-commerce stores, insurance, law firms, and much more. Some of our clients include the Cleveland Cavaliers, New Jersey Nets, TheSecret.tv, Bluehost.com, and Chicago Sky. Read about what some of our customers have to say.
AliveChat 4 and AJAX has arrived!
AliveChat 4 will be built with AJAX technology. AliveChat 4 will now includes exciting new features and a faster, and an even more user-friendly experience! Click here for more details!
What is Live Chat Software?
Live chat software allows your company representatives to engage in a 1-to-1 chat with your web site visitors in real-time. Instantly provide live help, live support, visitor tracking, and proactive sales for your products and services. Check out AliveChat LITE, our best-selling version of AliveChat.
All you need is a Web Browser
No software to install. No servers required. All end users (customers, operators, administrators) are able to access AliveChat from anywhere in the world with a standard web browser connected to the internet. Embed AliveChat code into your web pages, log in through our web site, and you are ready to chat in real-time with your web site visitors. Get up and running within minutes, not days.
Why WebsiteAlive?
Live chat systems can become very complex and difficult to use. We've engineered AliveChat so that anyone can use it, right when they first log into the system. All our interfaces (Visitor, Operator, Administrators) are web based, cross-browser and multi-operating system (OS) compatible, meaning you can use AliveChat no matter if you are on Windows, Mac, or Linux!
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AliveChat allows your web site visitors to connect to your company representatives and have their questions answered instantly by clicking on a live chat button embedded on your web site. AliveChat is a 100% hosted, on-demand live chat software solution which means there is nothing to install on your servers. For your staff, AliveChat creates a "bird's eye" view of every web site visitor and which page they are browsing in real-time. Instantly see which city and country your visitors are coming from and which particular product or service offering they are interested in. Provide a "virtual hand holding" with your visitors in order to assist them through purchases, while building trust in your company, and getting to know your customer on a personal basis.
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