How Does Alive Chat Work?

Just add an Alive Chat button code snippet (which we provide) to your website, log into the chat console, and when Visitors click on your chat button, they will be connected to you instantly. We even have mobile apps so you can chat anywhere!

How Do I Get Started?

If you're just browsing, download our free Alive Chat Brochure. If you're ready for some results today, you can evaluate Alive Chat with a 10-Day Free Trial. Set up is easy and fast - start getting new business literally within minutes.

Who Answers My Chats?

WebsiteAlive provides the Live Chat software for your staff to answer chats. If you need help answering chats with our software, our partner JetSpring provides US-based, college graduate Live Chat agents to answer chats on behalf of your company.

Is it Expensive?

Our lowest plan starts at just $29.95 USD a month with no contracts and you can cancel anytime. Alive Chat is suitable for a one-person small business to Fortune 500 Organizations.

Are My Live Chats Secure?

Yes, hosting your data is our primary business and we make sure your data is safe. With industry-standard 128-bit SSL encryption, along with certifications (SAS70, eTrust), your data is fully guarded on the end-users' computer, along the networks and within the storage cloud.

Is There Anything To Download or Install?

All you need is just to add a few lines of HTML/Javascript code to your website. Then, log in-to your Alive Chat Operator Console via our website and start chating with Customers. We also have downloadable apps for Windows, Mac, iPhone, iPad, Blackberry and Android.

Does Live Chat Really Work?

In today's competitive market, consumers demand instant responses to their questions. They're also busy and don't have all day to search your website for answers. If they don't get what they want, when they want it, they'll move on. Alive Chat works to help you deliver what your visitors want, now.