WebsiteAlive™ Live Web Interaction
Alive Chat™ And Apple iPad Take Live Chats Anywhere
HOUSTON – August 3, 2010 – WebsiteAlive®, a leader in Live Chat technology, has always been a big supporter of Apple products. They were the first to introduce and support Live Chat for the Mac, including a dock widget, as well as the first company to introduce Alive Chat Mobile™ – iPhone, an Alive Chat™ App for the iPhone, which lets you chat with your website visitors from your iPhone just as you would from your desktop. So it’s no surprise they are on board with a full-blown Alive Chat App for the iPad, which is available free of charge from the Apple App Store for all Alive Chat users.
“We’re big Apple fans and it shows since we are the only Live Chat company to support the various Apple platforms with full-scale Live Chat programs,” explained Dustin Yu, co-founder and CTO of WebsiteAlive. “And, the introduction of the iPad is no different. While many companies are just using their iPhone Apps and claiming them to be iPad compatible, we’ve developed a full Live Chat interface for the iPad. Unlike iPhone Apps running stretched on the iPad, our Alive Chat App is a full blown version of the Operator Console which runs in high resolution and takes full advantage of the iPad’s 9.7” touch screen and keyboard configuration. In addition to including all the features of our desktop version, we also incorporated Push Notifications which will alert you that a new chat is waiting, even if you are busy with another application or your iPad is in sleep mode. The iPad App is just one more step to our goal of making Live Chat accessible anywhere.”
Alive Chat allows website visitors to connect to company representatives and have their questions answered instantly by clicking on a Live Chat button embedded on the website. Alive Chat is fully hosted on WebsiteAlive’s secure servers, which means there is no equipment to buy and no software to install. If you have an Internet connection and a web browser, you can use Alive Chat and Alive Chat Mobile.
“It’s obvious with over 3,000,000 iPads and counting sold, users are looking for high-power, portable devices they can take on the road. They don’t necessarily want to be tied to their desktops or, for that matter, their laptops or netbooks anymore. We want to make sure these road-warriors stay connected to their online customers and Alive Chat is the answer. As long as you have a website, no matter where you are in the world or how you access it—whether it’s your iPhone or iPad—you need Alive Chat,” Yu concluded.
About WebsiteAlive — www.websitealive.com
Since 2004 Alive Chat software from WebsiteAlive™ has been the leader in cross-platform/cross-browser live chat support. Alive Chat software provides instant, real time chat between company support representatives and their customers. Cost effective for every market segment, Alive Chat software works on any computer with a standard web browser and Internet connection as well as Internet-based mobile phones, to reduce shopping cart abandonment, support costs and phone calls as well as increase customer satisfaction and loyalty. Used and trusted by more than 10,000 businesses and companies, including the Cleveland Cavaliers, Chicago Blackhawks, Ultimate Fitness Gear, Keller Williams Realty and Seattle Coffee Gear to name a few, WebsiteAlive’s industry-leading Alive Chat technology platform provides one of the best online chat solutions available today.
To add WebsiteAlive’s Live Chat capability to your website, or for more information, contact WebsiteAlive at 888-696-4513, email them at sales@websitealive.com, chat with them here or visit them on the web at www.websitealive.com.
Media Contact:
Morrisa Zimmeth
MORCOM
(770) 448-4060
zimmeth@morcom-atl.com
