WebsiteAlive™ Live Web Interaction
Alive Chat® from WebsiteAlive® Advances Social Networking With First Live Chat for Facebook
HOUSTON – August 30, 2011 – Your Facebook Fanpage is now interactive thanks to Alive Chat® from WebsiteAlive®, a leader in Live Chat technology. Facebook Fans can chat in real-time with company representatives directly from a company’s Facebook page with the first Live Chat application for social networking of its kind, it was announced today.
“Facebook fans are accustomed to obtaining information via Facebook as well as participating in discussion groups. By incorporating Alive Chat to a Facebook page, which is included free of charge if you are an Alive Chat customer, fans are now able to chat live in real-time with company representatives without having to leave Facebook and navigate to a company’s website,” explained Dustin Yu, co-founder and CTO of WebsiteAlive. "This is a huge step forward for Facebook as well as social networking in general because for the first time Facebook fans can be involved in an immediate two-way conversation."
Alive Chat allows Facebook fans, website visitors, email recipients or banner ad viewers to connect to company representatives and have their questions answered instantly by clicking on an Alive Chat button, link or tab embedded in Facebook, on a website, email or ad. Alive Chat is fully hosted on WebsiteAlive’s secure servers, which means there is no equipment to buy and no software to install. If you have an Internet connection and a web browser, you can use Alive Chat. And with Alive Chat Mobile, which is included at no extra charge in all versions of Alive Chat, you can take your chats on the road with Internet-based mobile phones and chat with your website visitors just as you would from your desktop.
“Companies are seeing great results from their Facebook Alive Chat. Even if your Facebook page includes video, it’s not truly interactive until fans can chat with a real person, in real-time. Alive Chat enhances a Facebook fan’s experience because they get immediate answers to their questions. Adding Alive Chat to a company’s Facebook page is natural progression to expanding your total customer satisfaction,” Yu concluded.
About WebsiteAlive — www.websitealive.com
Since 2004 Alive Chat software from WebsiteAlive™ has been the leader in cross-platform/cross-browser live chat support. Alive Chat software provides instant, real time chat between company support representatives and their customers. Cost effective for every market segment, Alive Chat software works on any computer with a standard web browser and Internet connection as well as Internet-based mobile phones, to reduce shopping cart abandonment, support costs and phone calls as well as increase customer satisfaction and loyalty. Used and trusted by more than 10,000 businesses and companies, including the Cleveland Cavaliers, Chicago Blackhawks, Ultimate Fitness Gear, Keller Williams Realty and Seattle Coffee Gear to name a few, WebsiteAlive’s industry-leading Alive Chat technology platform provides one of the best online chat solutions available today.
To add WebsiteAlive’s Live Chat capability to your website, or for more information, contact WebsiteAlive at 888-696-4513, email them at sales@websitealive.com, chat with them here or visit them on the web at www.websitealive.com.
Media Contact:
Morrisa Zimmeth
MORCOM
(770) 448-4060
zimmeth@morcom-atl.com
