HOUSTON—August 25, 2010—It might be pre-season for the NFL, but The San Francisco 49ers are in full swing with ticket sales. The team just added a new splash, landing page — www.49ers.com — promoting premium seating as well as season, group and single ticket game sales. Up front and center is a link to their Alive Chat™ feature where fans can chat with ticket representatives in real time before making a purchase. This forward-thinking action has earned them the inaugural “Best Alive Chat Call To Action Sports Team” award, a new monthly award from WebsiteAlive®, a leader in Live Chat technology.
“It’s obvious the 49ers realize the importance of Live Chat with such a prominent placement on their splash page,” explained Adam J. Stass, Managing Director of WebsiteAlive. “Using Alive Chat, fans can easily chat with representatives regarding ticket availability, seating options, group sales or special ticket packages, without leaving the site. The team’s enthusiasm and reliance on Alive Chat made them an obvious choice to be the first recipient of this monthly award.”
WebsiteAlive will recognize a sports team — whether from the NFL, NBA, NHL, MLS or NCAA — each month and will feature that team on their website.
Alive Chat allows website visitors, email recipients or banner ad viewers to connect to company representatives and have their questions answered instantly by clicking on an Alive Chat button or link embedded on a website, email or ad. Alive Chat is fully hosted on WebsiteAlive’s secure servers, which means there is no equipment to buy and no software to install. If you have an Internet connection and a web browser, you can use Alive Chat. And, with Alive Chat Mobile, which is included at no extra charge in all versions of Alive Chat, you can take your chats on the road with Internet-based mobile phones and chat with your website visitors just as you would from your desktop.
Compatible with both PCs and Mac, Alive Chat is 100% customizable. Without any special programming knowledge, you can easily brand your Alive Chat chat windows with your logos and color schemes to match your company’s design, giving your customers a fully integrated experience.
“WebsiteAlive and Alive Chat is the leading sports team Live Chat provider. The San Francisco 49ers are just one of many teams who use Live Chat to ensure their fans are receiving the ultimate customer service experience,” Stass concluded.
To add WebsiteAlive’s Alive Chat capability to your website or for more information, contact WebsiteAlive at 888-696-4513, email them at sales@websitealive.com, chat with them here or visit them on the web at www.websitealive.com.
Since 2004 Alive Chat software from WebsiteAlive™ has been the leader in cross-platform/cross-browser live chat support. Alive Chat software provides instant, real time chat between company support representatives and their customers. Cost effective for every market segment, Alive Chat software works on any computer with a standard web browser and Internet connection as well as Internet-based mobile phones, to reduce shopping cart abandonment, support costs and phone calls as well as increase customer satisfaction and loyalty. Used and trusted by more than 10,000 businesses and companies, including the Cleveland Cavaliers, Chicago Blackhawks, Ultimate Fitness Gear, Keller Williams Realty and Seattle Coffee Gear to name a few, WebsiteAlive’s industry-leading Alive Chat technology platform provides one of the best online chat solutions available today.
To add WebsiteAlive’s Live Chat capability to your website, or for more information, contact WebsiteAlive at 888-696-4513, email them at sales@websitealive.com, chat with them here or visit them on the web at www.websitealive.com.
Morrisa Zimmeth
MORCOM
(770) 448-4060
zimmeth@morcom-atl.com