WebsiteAlive™ Live Web Interaction
Live Chat — Not Just for Websites Anymore
Houston, TX & Radnor, PA—April 29, 2010—WebsiteAlive™, a leader in Live Chat technology and JetSpring™, a leader in Live Chat staffing are taking Live Chat to a new level. Not just for websites anymore, Live Chat can be used anywhere you want, or need, to chat—from personal emails and broadcast email blasts to banner ads and press releases and everything in between.
“We want companies to think outside the box and not limit themselves to websites when it comes to Live Chat,” explained Adam J. Stass, Managing Director of WebsiteAlive. “Anywhere you can place a link, you can have an Alive Chat chat window. That’s the beauty of Alive Chat technology. Studies have shown how successful Alive Chat is when used on websites. We’re taking it to an entirely new level by using it in everyday communications. If you are a WebsiteAlive Alive Chat customer, then you can use Alive Chat anywhere you want to.”
“And wherever you have a chat window, JetSpring can be there to meet and greet your visitors, even when you can’t be,” Eric Kades, founder and CEO of JetSpring continued. “JetSpring provides cost-effective chat agent staffing to cover your Alive Chat needs with specialized sales-and customer-oriented US-based chat agents so you never miss a lead.”
Alive Chat allows website visitors, email recipients or banner ad viewers to connect to company representatives and have their questions answered instantly by clicking on an Alive Chat button or link embedded on a website, email or ad. Alive Chat is fully hosted on WebsiteAlive’s secure servers, which means there is no equipment to buy and no software to install. If you have an Internet connection and a web browser, you can use Alive Chat.
Alive Chat functionality is easily deployed in just a few minutes with no site disruption. WebsiteAlive’s experienced technical support team works with you to make sure Alive Chat is installed properly, chat windows match your site and features are functioning. And, JetSpring will coordinate with you about critical company information enabling them to train the chat agents to represent you the way you want.
“If you’re already using Alive Chat on your website or thinking about using it on your site, then consider other ways to make your customers’ experience more enjoyable. You already have the technology. Let’s take it to the next level,” Stass concluded.
To add WebsiteAlive’s Alive Chat capability to your website or for more information, contact WebsiteAlive at 888-696-4513, email them at sales@websitealive.com, chat with them here or visit them on the web at www.websitealive.com.
For more information about JetSpring, contact JetSpring at 877-578-0008, email them at sales@jetspring.com, chat with them here or visit them on the web at www.jetspring.com.
About JetSpring™ — www.jetspring.com
Founded in 2008 by veteran marketing, sales and operations executives, JetSpring™ offers the best Live Chat staffing solution for business websites that use the Internet to promote themselves. Websites aren’t truly interactive unless they offer Live Chat with a real person. JetSpring provides websites with an element of human interaction in a way that promotes sales and marketing goals via qualified leads and online customer support. JetSpring offers well-trained, specialized sales- and customer-oriented US-based chat agents to meet and greet web visitors, answer key questions, qualify visitors as real leads and capture email addresses for future database growth. Once the chat is complete, JetSpring forwards leads to the department of the client’s choosing for immediate customer follow-up.
About WebsiteAlive — www.websitealive.com
Since 2004 Alive Chat software from WebsiteAlive™ has been the leader in cross-platform/cross-browser live chat support. Alive Chat software provides instant, real time chat between company support representatives and their customers. Cost effective for every market segment, Alive Chat software works on any computer with a standard web browser and Internet connection as well as Internet-based mobile phones, to reduce shopping cart abandonment, support costs and phone calls as well as increase customer satisfaction and loyalty. Used and trusted by more than 10,000 businesses and companies, including the Cleveland Cavaliers, Chicago Blackhawks, Ultimate Fitness Gear, Keller Williams Realty and Seattle Coffee Gear to name a few, WebsiteAlive’s industry-leading Alive Chat technology platform provides one of the best online chat solutions available today.
To add WebsiteAlive’s Live Chat capability to your website, or for more information, contact WebsiteAlive at 888-696-4513, email them at sales@websitealive.com, chat with them here or visit them on the web at www.websitealive.com.
Media Contact:
Morrisa Zimmeth
MORCOM
(770) 448-4060
zimmeth@morcom-atl.com
