WebsiteAlive Articles
 

The Live Chat Service Affordable for All

Last Updated: May 6th, 2006
WebsiteAlive Editor Ted Trent contributed to this article.

While it's true that the web allows you to push your online brochure to people all over the world, most websites fail to offer any form of interaction whatsoever, and having a webcam at your desk to allow people to watch you work is hardly the cutting edge of professionalism is it? To say nothing of a little unnerving. For you and your visitors.

If, however, you can offer some form of live sales and/or support from your website, then you're offering the visitor a very useful means of contacting you with their questions. The problem is that setting this sort of thing up on your server is usually a horribly technical and time consuming process. Usually, but not always.

AliveChat 3 Free, from WebsiteAlive, is the 100% free live chat support software for your company.

Note the word free? There is one catch (isn't there always?), but it's not a very big one. AliveChat Free is available to the public for promotion purposes. The more people that use AliveChat, the more WebsiteAlive can ask its user base in developing new features, and providing better services. Nice touch.

AliveChat FREE is the ideal solution if you'd like to offer live chat, but are not available at all times, are looking to dip your toes into the live chat waters, or are simply looking for a live chat support solution with no strings attached.

The software allows you to not only monitor your live website traffic in real time (limited up to viewing 5 visitors at once), but offers auto-greetings, saved (and emailed) transcripts, pre-chat questionnaires, proactive chat invitations, and more.

The free version is genuinely completely and utterly free, contains no adverts, adware or spyware, and will not time out. Ever.

WebsiteAlive also offers higher end versions (AliveChat LITE, PRO, PRO+, SERVER) which provide more functionality if your web site is part of your core business.

AliveChat will work under any Operating System platform (i.e. Windows, Mac, or Linux) that supports Internet Explorer 6+, Netscape Navigator, and Mozilla Firefox. Since the service is fully managed and hosted, there is never anything to download as everything is accessible via an internet connection.

WebsiteAlive offers on-demand business solutions for e-commerce. For more information on AliveChat and other WebsiteAlive products, please visit www.websitealive.com.

Disclaimer: The advice, views, experiences, opinions and other information shared in the WebsiteAlive Articles are researched to the best of our ability. At the time of publication, we believe them to be correct. WebsiteAlive can not and will not guarantee that any of the information here is accurate, and results will vary. Use this information at your own risk. All information herein is offered "as is" and without warranty of any kind. WebsiteAlive, nor its contributing authors, are not responsible for any loss, injury, or damage, direct or consequential, resulting from your use of any of the information and/or advice presented here.