Press Release
 

WebsiteAlive Partners with Industry Leader in Bilingual Chat
En español

FOR IMMEDIATE RELEASE: February 1, 2008

Houston, TX — WebsiteAlive, one of the nation’s premier providers of live chat software, announced today that it has entered into an innovative partnership with Nveevo, the industry leader in bilingual live interactive chat-based customer care solutions.

The initiative is designed to reach out to the fast-growing Spanish-speaking market in the United States and other countries. Nveevo will continue to provide its traditional pre-sales support, comprehensive customer service provision and complete technical support solutions using WebsiteAlive’s patent pending AliveChat™ platforms for the Spanish-speaking market.

“This is the win-win strategy of the year,” said Allan Mooney, VP of Business Development and Partner Relations for WebsiteAlive. “The goal is for customers to benefit from the combination of Nveevo’s expertise in sales and customer service with WebsiteAlive's leading live chat technology platform and services, providing them with one of the best online chat experiences. This partnership brings the best of both worlds together in a powerful and high-value package to our customers."

More information about adding Spanish (or other Languages) Chat Representatives to power your AliveChat Software, please contact Esteban Maldonado at estebanm@nveevo.com or visit: http://www.nveevo.com/

Nveevo has a strong reputation for its bilingual 24/7 online chat service that helps clients increase sales margins and grow their customer base at an affordable cost. Clients who take advantage of the WebsiteAlive’s breakthrough technology can now offer high-quality English and Spanish chat capabilities to their online customers at a fraction of the cost of managing it in-house with the most comprehensive package in the market.

“This is truly groundbreaking and extremely exciting,” chief operations officer for Nveevo. “This will allow more Spanish-speaking people to participate in the online marketplace.” “The overriding benefit of WebsiteAlive is flexibility,” added Mr. Maldonado. “They way it’s engineered and designed allows us to run operations in a fluid and intuitive way. It provides splendid and functional components with a matchless graphical interface meeting both of our key operational objectives.”

Nveevo’s goal is to allow customers to benefit from the industry-leading AliveChat™ technology platform and services, providing them with one of the best online chat experiences throughout the customer's purchasing life cycle.

The Hispanic/Latino population in the United States is more than 45 million and is expected to grow to 56 million by 2010, according to government projections. By 2050, 30 percent of the entire U.S. population will be Hispanic. Dramatic growth among the Hispanic/Latino teen market is also expected. By 2020, it will grow by 62 percent – six times faster than the rest of the teen market.

"This is happening because of the ability we have to set trends in our business,” said Mooney. “One thing both companies agree on is that our alliance is a testament to the efforts of executives, Technology and team work. At the end of the day the most important people that will benefit from this is our customers.”

-

About WebsiteAlive - www.websitealive.com
WebsiteAlive is an Alive chat support solution that provides an instant, real time communication platform via chat between company support representatives and their customers. AliveChat works on any computer with a standard web browser and internet connection to reduce support costs, phone calls, and increase customer satisfaction. For more information about WebsiteAlive, please visit www.websitealive.com.

About Nveevo - www.nveevo.com
Nveevo delivers next generation customer care: the highest quality, lowest cost way for companies to service their customers. The company provides the most affordable live interactive data solutions available for every size 
business. It does it by creating innovative service models that leverage human skill and maximize technological support. With this combination, Nveevo is setting industry benchmarks in pre-sales support, comprehensive customer service provision, and complete technical support solutions.

CONTACT: Joe Ferry, 267-772-0740