HOUSTON, June 24, 2009—AliveChat Administrators can control their entire AliveChat online chat account from anywhere in the world through their iPhone with the first live chat iPhone App ever available.

“We were the first to introduce Mobile Chat, where WebsiteAlive customers with any Smart Phone such as the iPhone, G1 or Blackberry can chat with their website visitors just as they could from their desktop, allowing them to always be available to chat even if they weren’t in the office,” explained Dustin Yu, co-founder and CTO of WebsiteAlive, a leader in live chat technology. “Now we’re taking Mobile Chat one step further with AliveChat iPhone App, the first live chat App for the iPhone.”

Designed exclusively for AliveChat Administrators, the new AliveChat App can be downloaded and installed directly on your iPhone from the Apple App Store. It’s free of charge for all AliveChat Lite, Pro and Pro+ subscribers. For new customers, WebsiteAlive is offering 50% off the first month for any new account. Just mention promo code iPhone50 when signing up.

The AliveChat iPhone App allows AliveChat Administrators access to commonly used features in AliveChat from anywhere in the world with their iPhone. With the new App, Administrators can chat with Operators who are online in private operator chat, review past chats that have occurred, and read offline messages sent from visitors while they were offline with a push of a button.

“Today’s mobile society doesn’t want to be tied to a computer,” Yu continued. “Mobile Chat was the solution for that. And now, the AliveChat App eliminates the need for computer access for Administrator functions as well.”

AliveChat allows website visitors to connect to company representatives and have their questions answered instantly by clicking on a live chat button embedded on the website. AliveChat is fully hosted on WebsiteAlive’s secure servers, which means there is no equipment to buy and no software to install. If you have an Internet connection and a web browser, you can use AliveChat.

AliveChat and Mobile Chat provide “virtual hand holding” with website visitors to assist them through purchases, easily identifying which visitor may be in need of assistance. From their behavior—the page they're looking at, how many pages they've opened, time on site, etc.—you can decide if you want to “proactively” chat with them by sending a proactive live chat request.

“If your ecommerce website is your storefront, why would you leave it unattended? In today’s tough times, every lead (live chat) you are able to answer means a possible sale. Many of our customers have commented that since implementing Mobile Chat, in conjunction with AliveChat, they were able to connect with important leads they would have missed, which ultimately turned into sales. We are constantly researching and designing cutting-edge products and services to increase ease-of-use and further enhance your customer’s online experience. A live chat program like WebsiteAlive is the #1 sales tool you should have on your website and Mobile Chat along with AliveChat App are the must-have applications for today’s mobile society,” Yu concluded.

To sign up for WebsiteAlive’s Live Chat solution and save 50% on the first month’s service (promo code iPhone50) or for additional information, contact WebsiteAlive at 888-696-4513, email them at This e-mail address is being protected from spambots. You need JavaScript enabled to view it or visit them on the web at www.websitealive.com.

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About WebsiteAlive—www.websitealive.com

Since 2004 AliveChat software from WebsiteAlive™ has been the leader in cross-platform/cross-browser live chat support. AliveChat software provides instant, real time chat between company support representatives and their customers. Cost effective for every market segment, AliveChat software works on any computer with a standard web browser and Internet connection as well as Internet-based mobile phones, to reduce shopping cart abandonment, support costs and phone calls as well as increase customer satisfaction and loyalty. Used and trusted by more than 10,000 businesses and companies, including the Cleveland Cavaliers, Chicago Blackhawks, Ultimate Fitness Gear, Keller Williams Realty and Seattle Coffee Gear to name a few, WebsiteAlive’s industry-leading AliveChat technology platform provides one of the best online chat solutions available today.


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