There are 2 sides to a chat conversation. The Operator, who is like a sales agent or customer service representative, and the Visitor, who is browsing your web site.
1. Launch Operator Console
Operators allow you to receive incoming chat requests from visitors and perform proactive chat requests.
2. Click to Chat
If possible, open this page on another computer. Then, click on the button below to start a chat with the person from Step 1.
