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How It Works - Easy Communication

Always away from your office? Never miss another customer with Mobile Chat!

AliveChat is now available on most smartphones. You can always answer your customer's questions, no matter where you are, with the following phones/operating systems:
  • the iPhone
  • various Blackberry models
  • any Google-Android powered phone (including the new G1 by T-Mobile)
  • any phone running Windows Mobile 6.
Just enter your mobile number, and we'll show you how simple it is to stay live and in touch with your customers--even when you're not at a computer.

Chat Privately With Other Operators.

You might have multiple Operators using AliveChat. If you do, you can keep them in touch through a private, real-time chatroom.

Do you have Operators serving the same customers but residing in different offices? Keep them in constant communication in a private chatroom. Our interface is fast, simple and fully customizable like everything we offer.

Let More Than One Operator Chat With A Visitor.

Send Private & Public Messages––If a certain chat requires the presence of two Operators, one can easily join a chat already in progress. Operators can communicate amongst themselves or communicate directly with both visitor and other Operator.

Assist Other Operators Easily––Have a new Operator who's still in training? Walk him through his first several chats and show him how it's done. Do it easily from any location, with no hassle.


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Fast Fact:

For ecommerce businesses, live chat is a strategy for reducing shopping-cart abandonment which, from recent research conducted by www.marketingsherpa.com, averages 59.8 percent. Live chat extends communication opportunities between buyer and seller while maximizing the customer’s overall satisfaction with their website experience.