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How It Works - Live Site Monitor

See Who's Browsing Your Website in Real Time.

When you log into AliveChat, you don't need to sit around and wait for a visitor to click on 'Chat Now!' Instead, we give you real time information on your users.

Find out how long they've been on your site and quickly decide on the best way to convert that visitor into a customer.

Identify Visitors Who Need Some Help.

Easily find any website visitor in need of assistance. Our real time statistics give you a fast, clear idea of when a customer could use a live chat to close a potential sale.

And instead of hoping your visitor clicks on the 'Chat Now!' button, your staff can initiate a direct chat request with the visitor. We call this Proactive Live Chat and our interface gives you all the information you'll ever need to make it work for you.


For more in-depth information on Proactive Live Chat, click here for a clear explanation and some visual examples of how it all works.

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Fast Fact:

For ecommerce businesses, live chat is a strategy for reducing shopping-cart abandonment which, from recent research conducted by www.marketingsherpa.com, averages 59.8 percent. Live chat extends communication opportunities between buyer and seller while maximizing the customer’s overall satisfaction with their website experience.