Feature Tour
     
  1. Live Site Monitor
  2. Proactive Chat Invitations
  3. Dynamic Chat Icons
  4. Pre-Chat Questionnaire
  5. Operator Chat
  6. Hotkeys
  7. Chat Transcripts
  8. Localization
  9. Customization
  10. Analysis and Reporting
  11. Hosted Solution
  12. Offline E-mail Form
  View All
Hotkeys   6 of 12  
 

Push preformatted phrases and URLs to save typing tasks

Hotkeys are phrases and web site addresses that are frequently used within AliveChat. Instead of the company representative having to retype them each time, AliveChat's Hotkeys feature allows the user to save these frequently used phrases and URLs and recall them during chat. Administrator have the option of creating Hotkeys for an entire company, and operators can create Hotkeys that are within the scope of their own account.



Select a Hotkey to Send to Visitor

Save time during a chat session by quickly recalling a stored Hotkey and sending it to a visitor without retyping a commonly used phrase or URL.

Ready? Get Started Now!