Feature Tour
     
  1. Live Site Monitor
  2. Proactive Chat Invitations
  3. Dynamic Chat Icons
  4. Pre-Chat Questionnaire
  5. Operator Chat
  6. Hotkeys
  7. Chat Transcripts
  8. Localization
  9. Customization
  10. Analysis and Reporting
  11. Hosted Solution
  12. Offline E-mail Form
  View All
Operator Chat   5 of 12  
 

Communicate with your support staff in a private chat room

Each organization who uses AliveChat can have one or more operators. If your organization has more than one operator, you can communicate with them in a private, real-time chatroom. This is very advantageous for companies with representatives who are not in the same office, but share the same AliveChat account. Information can be transmitted efficiently through the Operator Chat interface and customization features such as font settings allow a more robust chat experience.

Privately Chat with your Company Operators with Internal Operator Chat


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