Feature Tour
     
  1. Live Site Monitor
  2. Proactive Chat Invitations
  3. Dynamic Chat Icons
  4. Pre-Chat Questionnaire
  5. Operator Chat
  6. Hotkeys
  7. Chat Transcripts
  8. Localization
  9. Customization
  10. Analysis and Reporting
  11. Hosted Solution
  12. Offline E-mail Form
  View All
Live Site Monitor 1 of 12  
 

See who's browsing your web site in real time

Get real-time information about your visitor as they browse through your web site. Gather their IP address, browser configuration, the current page they are on, and see what link they clicked on to reach your site (also called the referrer). Also find out which country, city, and state they are coming from (distinguished by thier IP address), and all the web pages that they have visited in this session (called "footprints").



Live Site Monitor Screenshot

With this valuable real-time data, you can view user behavior decide if you want to "proactively" chat with them. A "proactive" chat request can be made on this user. Click here for more information on proactive chats.




Ready? Get Started Now!