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See Who's Browsing Your Website in Real Time
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Get real-time information about your visitor as they browse through your website. Gather their IP address, browser configuration, the current page they are on, and see what link they clicked on to reach your site (also called the referrer). Also find out which country, city, and state they are coming from (distinguished by their IP address), and all the web pages that they have visited in this session (called "footprints").


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Identify Visitors Who Need Help

Easily identify which website visitor may be in need of assistance. From their behavior (the page they're looking at, how many pages they've opened, time on site, etc.), you can decide if you want to "proactively" chat with them. A proactive live chat request can be sent to this visitor prompting them to chat. View how Proactive Live Chats work.

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