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  Question
1.
 
  Would you like to customize chat windows, save chat transcripts, and monitor your web site visitors in real-time?
2.
 
  Would you like to download reports about your web site statistics which tell you where your visitors are coming from as well as the web site that referred them, and all the pages they visit in their session?
3.
 
  Do you need a tool which allows an administrator to oversee/monitor all chat sessions in progress with operators, and join in a 3rd party chat to assist?
4.
 
  Would you like to assign Administrator Rights to certain Operator accounts so they can have the rights to manage certain parts of AliveChat?
5.
 
  Would you like to run reports on how well your operators are performing by gathering data such as operator response time, average chat length, chat accepts and declines?
6.
 
  Would you like to run reports which tell you how to fine tune your staffing for most efficient use of their shifts?
7.
 
  Would you like to run a report to see the log in, break time, and log out times of your operators?
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