Alive5 Solution Overview
"We use alive5 to communicate to candidates, employees and future prospects who are looking to partner with Doherty and Dahl. We currently are only using the chatbot for both companies. The chatbot allows us to answers questions prior to the candidate/employees reaching our live agents which in turn saves them time so they can work on sourcing candidates rather than answering questions.
The overall feel of the Chabot is amazing and I don’t know if there is just one feature that I can choose!
The support team, especially Michele have been absolutely amazing. Anytime I have a question or something is not working as expected, she’s on it right away. When I’ve reached out to support, I have the same experience."
About Doherty Staffing
Doherty has been in business since 1980 and we offer customized workforce solutions to companies throughout the Midwest. We are one of the largest Minnesota based staffing firms and are primarily focused on the light industrial and clerical market. We also have another company, Dahl Consulting who also uses the new Alive5 platform. They were live today! They focus on the mid to higher skill placements in the IT, Accounting/Finance and Business Professional sector throughout the US.
High level overview of the core steps to get you going from zero to 100% migrated to Alive5.
The first step is create your Alive5 account. You will need to use brand new credentials (new Admin/Operator logins) as no data will be linked from WebsiteAlive to Alive5.
Follow the step by step "Migration Videos" below. This will help speed up your migration, but you can also allow our staff to help skip this and go to step 3.
Here's where our staff can look at your specific account and answer any questions you may have - and get you ready for Go Live.
The Alive5 interface is very similar to WebsiteAlive - and may even be simpler. Going live is easy, just have your Agents log in and start taking chats after you've updated your website.
Creating Your Alive5 Account
Creating Users (Admins/Agents)
Setting Up Channels
Create Chat Widget for Your Site
How to do a Test Chat
Creating a Chatbot (Bot Flow)
Customizing Chat Window