Everyone Loves Instant Customer Service!
Whether you're capturing new sales or supporting existing customers, an instant channel of communication is proven to convert more leads and reduce customer support costs. AliveChat is a fully hosted (SAAS) solution that installs on your Website, Facebook, Wordpress, and more! Agents can take chats using any browser, mobile, or downloadable desktop app while Customers simply connect to your Agents without any plug-ins.
WebsiteAlive products are secured by the leading
brands in Internet-based security and privacy:
Customize Your Entire
- No programming knowledge needed
- Handle multiple websites/brands with one account
- Add your logo
- Use Any Call-To-Action Design
- Embed and/or Pop-Up
- Operator Photo
- Welcome / Lead Message
- Customization Packages Available
Deliver Support Excellence With Ease.
Your Live Chat Operators can log in 24/7 from any computer that is connected to the Internet with a standard web browser.
Internal Operator Chat
Communicated with other Live Chat Operators within your organization via a private chat room, accessible only by your personnel.
When your Operators can’t answer a question, they can easily transfer a Live Chat to another Operator, by web or Mobile Chat.
One Operator can chat with up to 20 Visitors at a time. The user-friendly AliveChat interface allows tabbing for high productivity.
Live Site Monitor
Get real-time information about your Visitor as they browse through your site. Gather their IP address, browser configuration, and more.
Find results based on Surveys, Chat Trends, Concurrent Chats, Chat Labels, Proactive Trends, Site Traffic, and Visitor Recording Tools.
Create multiple departments for your organization and assign each Operator to handle requests from that department.
The Full Live Chat Solution.
Mobile Access, Social Integration, and APIs.
WebsiteAlive works in all major browsers (IE, Chrome, Firefox). Optional Desktop install for extra features such as pop-up notifications.
Integration & APIs
Social Media & Email
Add Call-to-Action to you Facebook, Twitter and Email posts.
Mobile & Device Ready
It's a mobile world and we've got the apps, programs and add-ons for you!