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Chrome Extension

Windows Desktop

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Scheduled Maintenance Notice:
4/16/2014 4:00-8:00AM CST

Client Login

Please enter your Administrator or Operator
credentials to log in.

AliveChat - A Complete Live Chat Solution

Everyone Loves Instant Customer Service!

Whether you're capturing new sales or supporting existing customers, an instant channel of communication is proven to convert more leads and reduce customer support costs. AliveChat is a fully hosted (SAAS) solution that installs on your Website, Facebook, Wordpress, and more! Agents can take chats using any browser, mobile, or downloadable desktop app while Customers simply connect to your Agents without any plug-ins.

WebsiteAlive products are secured by the leading
brands in Internet-based security and privacy:

SiteLock Secure
TRUSTe Certified Privacy

Customize Your Entire
Customer Experience.

  • No programming knowledge needed
  • Handle multiple websites/brands with one account
  • Add your logo
  • Use Any Call-To-Action Design
  • Embed and/or Pop-Up
  • Operator Photo
  • Welcome / Lead Message
  • Customization Packages Available

Deliver Support Excellence With Ease.

Operators Anywhere

Your Live Chat Operators can log in 24/7 from any computer that is connected to the Internet with a standard web browser.

Internal Operator Chat

Communicated with other Live Chat Operators within your organization via a private chat room, accessible only by your personnel.

Transfer Chats

When your Operators can’t answer a question, they can easily transfer a Live Chat to another Operator, by web or Mobile Chat.

Multiple Chats

One Operator can chat with up to 20 Visitors at a time. The user-friendly AliveChat interface allows tabbing for high productivity.

Live Site Monitor

Get real-time information about your Visitor as they browse through your site. Gather their IP address, browser configuration, and more.

Reporting Tools

Find results based on Surveys, Chat Trends, Concurrent Chats, Chat Labels, Proactive Trends, Site Traffic, and Visitor Recording Tools.

Departments

Create multiple departments for your organization and assign each Operator to handle requests from that department.

The Full Live Chat Solution.

Mobile Access, Social Integration, and APIs.

Browser-Based

WebsiteAlive works in all major browsers (IE, Chrome, Firefox). Optional Desktop install for extra features such as pop-up notifications.

Integration & APIs

Easily add to Wordpress, Facebook, Magento, and more! REST APIs allow you to import chats into your own system.

Social Media & Email

Add Call-to-Action to you Facebook, Twitter and Email posts.

Mobile & Device Ready

It's a mobile world and we've got the apps, programs and add-ons for you!

Sign Up Today

30 Days Free!

Get your fully-functional free trial.

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