Start a marketing campaign by sending chat links to users who mention a hashtag or keyword. Provide excellent customer support by identifing followers who are in need and resolving issues instantly over chat.
A private chat room allows all members of your support and sales staff who are logged into WebsiteAlive to communicate and collaborate privately. The internal operator chat will keep all agents ready to respond when your chat links are sent to followers.
Get a birds-eye view of chat activity with visitor data such as IP, geo-location, page views, duration, and navigation patterns. Add a new feed next to your social streams to see who's viewing your web pages in real time. Be proactive and send pop-up invitations to browsers and engage them into a chat session.
After installing the Hootsuite App for WebsiteAlive, you log into your Administrator account to configure settings. Then, within Hootsuite, you can start sending out links to chat. View setup instructions on SlideShare via our Support page.
Yes, it's 100% free for any WebsiteAlive user, but you must have a Hootsuite Pro or Enterprise account. Check out or SlideShare on our Support page.
Since AliveSocial only works through Hootsuite, it works on any social network Hootsuite supports. This means Twitter, Facebook, LinkedIn, to just name a few.
No, you do not need your own agents. With AliveConcierge we've got you covered and we'll answer your chats for you 24/7/365 and forward you the leads. Of course, if you have your own in-house staff you can take your own chats.
Register now for a WebsiteAlive account to reserve your spot! Since this is a limited release, we will be enabling AliveSocial on first-come, first-serve basis. If you are an existing customer, contact us at email@example.com and we'll enable this in your account.
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