How Advantage Design Group Uses AliveChat to Build Websites With a Chat Solution That Converts Visitors Into Clients

CASE STUDY ADVANTAGE DESIGN GROUP | INDUSTRY DIGITAL AGENCY

Advantage Design Group is a full-service multimedia web design firm that specializes in websites, videos, online training and orientations, interactive maps, trade show presentations, virtual tours, touch screens, and mobile web apps for corporations and higher education institutions. Its clientele includes Bank of America, the Detroit Tigers, New York University, the African Wildlife Foundation, and Zurich Insurance.

When Advantage creates custom websites for its clients, it also provides the ability to add AliveChat to those sites. Clients using AliveChat include a pipeline products company and an international investment banking and advisory firm, and Advantage uses AliveChat itself. Advantage reports that its clients have been able to identify which outreach targets initiate chats after an email campaign, or are actually prospects. Additionally, they’ve caught visitor information that would otherwise be lost, and called back those visitors to convert them into clients.

FEATURES USED

phone

AliveDial

Click-to-call / chat-to-call for your website visitors

speaker_notes

Embedded Icons

Get high visibility of the chat agent's availability

code

AliveTracker Code

Understand your customers by their actions