Client Success

See why we're the best live chat software

More than 11,000 websites globally trust WebsiteAlive
to connect with consumers online

1SEO's Lance Bachmann Chooses WebsiteAlive

"...We recommend them to all of our clients. I could not be prouder to say 1SEO partners with WebsiteAlive, Adam Stass and his team... incredible customer service, incredible product, I recommend them to anyone..."

Lance Bachmann, President of 1SEO Digital Agency, www.1SEO.com

Loews Hotels and Resorts Live Chat

Client Spotlight

Loews Hotels & Resorts

"Loews Hotels continues to use and find success with WebsiteAlive - Live Chat. The WebsiteAlive product and team have been instrumental in getting us one step closer to our guests and helping with the facilitation of online booking. The team has been innovative and quick to market to support us in branded initiatives such as Social Reservations."

- Jacob Messina, Loews Hotels & Resorts

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Gandy Ink

Client Spotlight

Gandy Ink

"I wanted to let you know what awesome service Jarrell provided when I called asking about adding an operator to our account! I had been trying to take care of this for about 2 months but never could get someone to truly go above and beyond to help me, until Jarrell.

Thanks for the awesome service!"

- Jeffi Taff-Moeller, Customer Service Manager - Gandy Ink

Client Testimonials

Denman Brush Live Chat

Denman International

When top stylists are looking for top-quality brushes and supplies, they go to Denman International, a U.K.-based company with a U.S. office in Medford, Mass. Denman is known as "The Hairdressers' Hairbrush." One of the best brush brands in the world, it caters especially to salons and professional hairdressers.

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Philadelphia Flyers Live Chat

Philadelphia Flyers

"Websitealive is a great solution for our business. The Philadelphia Flyers have been utilizing their services since 2010 and each year we've seen positive returns on our investment. With more and more people interacting online this allows us to capture information from those clients rather than waiting for those clients reach out to us. It's a great Solution for those looking to add a new revenue source at a minimal cost."

- Timothy Gobs, Philadelphia Flyers

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Pocono Raceway Live Chat

Pocono Raceway

"Our data indicates that more and more fans are choosing to purchase tickets online. Consequently, it is critical that we provide the same level of customer service to the online customer as we do the phone customer. WebsiteAlive provides the perfect solution. From the moment we turned it on, we've seen engagement and results. In this increasingly digital, on-demand business environment we need to make every effort to stay relevant and be available to our fans however and whenever they choose to engage with us. WebsiteAlive gives us this agility. Yes, it 100% generates sales. But, perhaps more importantly it further empowers us to cultivate a powerful one-on-one relationship with our fans"

- Ricky Durst, Sr. Director Marketing and Ticketing

Cleveland Cavaliers Live Chat

Cleveland Cavaliers

"AliveChat has allowed the Cavs Sales Team to engage multiple prospects in focused conversations. This has drastically helped us gain more knowledge about our web browsers and the quickest way to reach them."

- Michael Bay, Cleveland Cavaliers

Orlando SC

Orlando City SC

"You've got to bring your 'A' game to be successful in this business, and AliveChat is one of our primary tools. Our service and sales teams are really having fun with it."

- Chris Gallagher, VP of Ticket Sales

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Bridgestone Golf Live Chat

Bridgestone Golf

"WebsiteAlive has provided an excellent tool for Bridgestone Golf to reach our consumers in real-time. The software is easy to setup, use and provides in-depth reports. We are looking forward to using our online chat feature and reaching Bridgestone Golf consumers around the globe."

- William Lane, Bridgestone Golf

Ballena Technologies Live Chat

Ballena Technologies

"We were looking for a way to advance our current technology (interactive 3-D venue visualization) with our clients through LIVE CHAT. We feel that partnering with websitealive.com will increase ticket sales, and customer service for our clients by adding their CHAT component to our system. Now consumers will have the luxury of viewing a seat at one of our many sport and entertainment venues around the country and be able to interact with our clients instantly."

- Steve Stonehouse, seats3d.com

Vein Clinics Live Chat

Vein Clinics

Vein Clinicsstarted using live chat to help drive better responsiveness and faster client resolution, but they soon realized their chat reps often lacked the proper training to close business efficiently. That's when they turned to AliveConcierge, WebsiteAlive's 24/7 professional chat answering service...

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Live Chat Rockets

Houston Rockets

"I have to say that the Live Chat program has helped us connect with our customers in a new and unique way. The program is easy to use, and has generated several sales for us. The WebsiteAlive group has been very helpful and great to work with. They helped set everything up and answer all of our questions. If you are looking for a new way to generate sales and sales leads, this is a great way."

- Cris Garthe, Houston Rockets

Comcast Spectacor Live Chat

Comcast Spectacor

"I've been using WebsiteAlive for the past 6 years now. I have nothing but good things to say about this product. Not only is it user friendly for potential clients it also is convenient for the sales operator. It has been a huge part of my success during my career by providing leads that turned into long term clients."

- Joshua Wentz, Account Executive

Seattle Sounders Seahawks Live Chat

Seattle Seahawks | Sounders FC

"We have been using Alive Chat since February 2009 and have been very pleased with the results. On the Seahawks side it has allowed us to answer customer service questions. On the Sounders FC side (MLS) it has allowed us to sell seats, up-sell buyers and educate our fans/buyers on our stadium and the new team. Live Chat allows our ticket reps to multi task by answering multiple chats or chats and phone calls at the same time. While we don't have a 100% close rate on chats it does allow us to build a relationship with the fan/buyer that may not have been able to be achieved otherwise."

- Mike Spring, Seattle Seahawks | Sounders FC

Atlanta Falcons Live Chat

Atlanta Falcons

"When we looked to ensure that we were communicating in the ways that our season ticket holders and prospects like to communicate, we added the chat functionality to our emails and website five years ago. I can honestly say that the folks at Websitealive.com clearly understood our goals and business initiatives. Easily implementing their tool into our sales and service culture, it has helped generate revenue while collecting new prospects data. They have been extremely customer-centric and pros at what they do!"

- Don Rovak, President - Ticket Sales & Service at Atlanta Falcons

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